Terms and Conditions

STORE POLICY

With Chevalier we have one goal in mind: To give our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

SHIPPING AND DELIVERY

How We Do It

The estimated shipping time is 7-10 Business Days. (Not including Holidays.) Please fill out ALL shipping information correctly to insure you will receive your order. If your package is lost or missing, you must contact us within 24 hours of the delivery date to be eligible for a store credit or reship.
 

Chevalier does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.


OUR RETURN POLICY

Everything You Need to Know

Due to our safety and sanitation policy we do not accept returns or exchanges on any used or unused products due to COVID-19. If you receive your order and any of your products appear Damaged, defective, or incorrect email us and someone from our team will take care of you!

PRIVACY POLICY

Your Data is Secure

Your data and personal information is protected. Chevalier's customers privacy is of the highest importance to your business,